The official language of the company is English. For a more complete description of the Company's activity, please visit the English version of the site. information translated into languages other than English is for information purposes only and has no legal force, the Company is not responsible for the accuracy of the information provided in other languages.

Disclaimer:

1- For the sake of brevity, فلايسيرا سفر کی بکنگ, Flysera will be referred to as "Flysera" or "We" in this document.

You agree that you will use the Services solely for your own personal, non-commercial, lawful purposes, and in accordance with these Terms. You will only use the Services to make legitimate inquiries, get flight itinerary, connecting airports and airlines companies, you are free to use hotels booking for any purposes.

Your use Flysera and/or Web Platform, Mobile Application is entirely at your own risk.

Although we enforce strict ‘price accuracy’ policies with all partners who provide us with travel data and endeavour to ensure that the content displayed on or via the Flysera website and Mobile Platforms is up todate and accurate, we cannot guarantee the reliability or accuracy of such content. We provide price compare Services on our Platform on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that the Flysera website and Platform: (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware, (e) time is always correct

UNDER NO CIRCUMSTANCES WILL FLYSERA OR ITS AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION, TO THE COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA) ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE, (EVEN IF FLYSERA OR ITS AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES)

2-Third-party Providers and Sites

2.1 The third parties offering travel product options, or products or services  that are accessible or bookable through the Services are independent contractors and are not agents or employees of Flysera or its subsidiaries, associated companies or affiliates.

2.2 You understand the mere fact that Flysera displays travel product options, or offer the sale of products or services of certain third parties does not in any way imply, suggest, or constitute any sponsorship or approval by Flysera of any such provider or any affiliation between any such provider and Flysera. Unless otherwise expressly stated, Flysera’s display of specific options does not suggest a recommendation by Flysera of the providers or their travel options, products or services.

2.3 You agree that Flysera is in no way responsible for the accuracy, timeliness or completeness of information it may obtain on your behalf from these travel product providers or travel deal providers.

2.4 Furthermore, the Flysera owned or branded websites and the Services contain hyperlinks to websites operated by parties other than Flysera. Flysera does not control such websites and is not responsible for their contents. Flysera also does not control the contents of or information published by any third party travel deal provider.  Flysera’s inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

2.5 One you exit our website by following one of the offers on a third-party site, or airline company official website, or travel agency, or online hotels reservation provider, you must comply with their own agreement, policy and warranties should be clarified in their website.

2.6 You knowledge that Flysera does not require or saving any personal data or sensitive information in our website, we don't treat any transaction from our side, we don't ask any information from the visitors, as we don't provide membership area.

2.7 You knowledge that we don’t have any access to individual's information, Instead you are redirected to airline or travel agent on your choice, and your payment is processed by them directly.

2.8 You have to transact with and make payment directly to third party travel service providers or their agents which are displayed by the Services.  Your interaction with any travel product provider accessed through the Services is at your own risk and may be based on terms and conditions imposed independently of Flysera by such third parties, and Flysera shall have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

2.9 You acknowledge that we can't make any change to your reservation from our side, so for any change or cancellation you have to get in touch with the travel agent directly regarding changing or cancelling your flights, Flysera isn't able to change or cancel your booking.

3- Compulsory circumstances Clarification

3.1 In case you request to cancel or refund of your tickets, it may be or mostly subject of fee associated with cancelling your booking depending on the fare conditions of your ticket.

3.2 Refund in case you booked with airline directly, it may be possible depending on the type of ticket you hold, you’ll be able to cancel your booking, so place your refund request with the a airline company throogh call center directly.

3.3 Refund in case you booked through a travel agent and haven’t started your journey yet, we recommend to contact your travel agent to make any changes, use your email used to receive booking confirmation, it should have been sent when you made your booking, take in consideration that some tickets are non-refundable, Consider changing your booking instead if the fare conditions permit this.

Info & Tips :

* No blanket policy is in place for canceled airline tickets.

* You may cancel your flight within 24 hours of booking According to US Regulation

* Rules are different for those booking with airline miles or Sky Awards

* “Involuntary refunds” may be issued in certain circumstances

* Death or illness may not always waive cancellation rules, a certification may be requested

Covid-19 Disclaimer & Other Health Hazards :

COVID-19 Cases:

Due to the unpredictable nature of the COVID-19 Pandemic we cannot guarantee travel or entrance into a destination or a program because of COVID-19 related delays and /or closures, we cannot guarantee re-entry with / without vaccine requirement or quarantine as determined by the intended destination and return location.

We encourages travelers to comply with the COVID vaccine entry/exit requirements as detailed by their intended destination and/or program. Please see the COVID-19 policy at airlines companies official websites, client service, websites of consulates and embassies of the country of destination and departure, or accommodation provider like hotels.